Privacy Policy

This is a template privacy policy provided as a starting point. Have it reviewed by a qualified professional and update it to reflect how your business actually operates before publishing.

1. Information we collect

This website does not host an enquiry form, an account system or a database. We collect personal information only when you choose to contact us directly — by phone, WhatsApp or email. That typically includes:

• Your name and the phone number or email address you contact us from
• Your current and destination addresses for the move
• Details of the items to be moved and your preferred dates

2. How we use it

We use what you share solely to respond to your enquiry, prepare an estimate, carry out the move you book, and follow up about that move. We do not sell your information, and we do not use it for unrelated marketing without your consent.

3. Messaging platforms

WhatsApp conversations you start with us are carried over WhatsApp’s own infrastructure and are subject to their privacy terms in addition to this policy. Phone calls and emails are handled by our telecom and email providers respectively.

4. Cookies and analytics

This website stores a single browser preference locally — your choice of light or dark theme. It is kept in your own browser, is not a tracking cookie, and is never transmitted to us or to anyone else. If analytics are added later, this section should be updated to name the provider and the data collected.

5. Sharing

We share information only with the members of our own team who are working on your move, and with transport partners where a leg of the journey requires one. We disclose information to authorities only where the law requires it.

6. Retention

Enquiry and job records are kept for as long as needed to service the move and to meet accounting and legal obligations, after which they are deleted or anonymised.

7. Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, by writing to the contact details below. You can stop receiving messages from us at any time by telling us so.

8. Contact

Questions about this policy can go to info@axtripackers.com or +91 87087 24458.

Axtri Packers & Movers, 123, Logistics Park, Sector 18, Gurgaon, Haryana, 122015.